Despite being a small country in Eastern Europe, Bulgaria plays a vital role in the online betting industry. The country is among the few in this region that allows online and land-based gambling. Consequently, brands from all over the world, such as Betway, start operating in this jurisdiction. According to Nostrabet’s review of Betway Bulgaria, this site recently gained a license, so it is slowly becoming more popular. Although it has to “fight” many other big names in iGaming, Betway is a household name in the business, so it is a matter of time before it becomes among the best in Bulgaria.
Speaking of becoming the best, the company needs to offer high-quality products and loads of options if it wants to stand out. As expected, the sportsbook and casino categories are home to everything people can expect from a world-class company. However, since these options are also accessible on other iGaming platforms, Betway had to provide a few additional things. Let’s go through them in this article.
Betway’s live chat option
One of the several small things that indicate whether a given gambling site is legit is its live chat function. Online betting companies in Bulgaria usually have a live chat that allows people to ask different questions. However, most of them are not available around the clock, and the people who work there are not experienced.
Betway knew this was a problem for some punters, so it decided to step up its game. After it hired some of the most experienced customer support agents in the business, the company allows gamblers to receive more information and get help when needed. All they need to do is select the green button located in the bottom-right corner of the screen. This will give them access to the live chat.
Betway is one of the few gambling companies in Bulgaria that is available on social media
Every online business needs social media to survive, especially in the last couple of years. Billions of people use things like the most popular platforms daily, which means that companies with active accounts can engage with their fans and promote their services.
Despite the many benefits of using social media, only a few iGaming companies in Bulgaria take advantage of these options. Most of them prefer to pay for TV ads because the government has not banned TV gambling ads yet.
Whether Betway Bulgaria will run ads is yet to be seen, but thanks to the Betway professional analysis from Nostrabet, we know that the site uses the most popular special media. In addition to Facebook, which is the most popular option in the country, Betway also uses Instagram and Twitter. With that being said, the brand is relatively new in Bulgaria, which means that it is not that active on social media yet. Hopefully, this will change in the future.
There are more payment options at Betway
Everything mentioned so far has an impact on Betway’s popularity in Bulgaria and will help the brand gain new users. Fortunately, the company has another trick up its sleeve – the online payment options.
Experienced Bulgarian online bettors usually use their credit/debit card or things, such as EasyPay to make a deposit. Although Betway offers the card options, the brand decided to focus more on e-wallets, because these are the go-to alternatives for most European punters. As a result, gamblers can experience things like AstroPay, Neteller, Skrill, and Paysafe Card. Each of these options is known for allowing users to make fast money transfers. What’s more, they can be used for deposits and withdrawals.
The applications for Android and iOS
Gamblers in Bulgaria use different devices to access their favorite platforms. Some people are fans of computers because each bookie’s desktop website is usually more impressive than its mobile version or the apps. However, many Bulgarians prefer to wager on the go because their smartphones are always with them. Hence, they don’t need to wait to go back home to stake ob sports or play different casino games.
Although mobile betting in Bulgaria is becoming more popular, most local brands do not offer any apps. In fact, they don’t even have a fully-working mobile site because the latter is missing many of the things accessible to desktop clients.
Luckily, Nostrabet’s review of Betway for Bulgaria points out that everyone interested in mobile betting can utilize Betway’s applications for Android and iOS. The app for Apple’s devices is accessible on the App Store, whereas the one for Android can be found as an .apk file. This means Bulgarian bettors have to complete a few additional steps to get the app on their devices.
What makes Betway even more exclusive is the fact that it offers a mobile site. The fantastic apps are more than enough for iGaming fans to have fun, but since most local gamblers are used to using a mobile site, Betway decided to offer this option as well.