There are rules when it comes to professional communication etiquettes that are intended not to be broken. Some of these may sound like common sense, but unknowingly, you would be shocked as to how many times you might have made mistakes. Before entering the working world, there are many communication etiquettes that every worker needs to master as they can significantly impact their career success.
Good communication skills boost relationships. To succeed in the initial periods of a career and particularly afterwards, one must value these communication etiquettes. We have listed the 10 most important ones down below!
1. Proofread your emails for any mistakes
If you are like the majority of the professionals, you are going to interact a lot via email. Every message you send, through email, reflects on you, so you need to try and make sure that it is presentable and written nicely. Avoid typos and jargons and keep the tone respectable and friendly. It only requires a few seconds to re-read your emails before you hit send. New technologies can do a lot of it for you, as well. You can install the Grammarly extension, which helps you inspect your emails for errors and provides recommendations for correcting such errors.
2. Pay heed to the names
Names are among the first bits of knowledge about someone that we encounter. That is how you are remembered and answered by individuals. Add your last name when asking someone your name. This is particularly important if, like Sarah or Ashley, you have a common initial name. Whenever you meet someone for the first time, pay much attention to their name. Be sincere and inquire if you are not sure how to pronounce it. The person is presumably used to it and won’t mind if it is an odd or difficult name to pronounce. It means that you have expressed an interest in them and are involved in getting them right. Do not thoughtlessly butcher or concoct a nickname for their name. Call individuals what they would like to be named.
3. Greet everybody
It is polite to welcome the individuals you come in touch with as it sets up relationships. You do not know who the people you have greeted might be, so it is essential to welcome everyone with the same kindness.
There is enough for a basic “Hey, how are you?” or even a nod and smile. Including more, however, might make them remember you and see you as pleasant and enjoyable. The conversation may also initiate. But be respectful. If they seem to be in a hurry or not involved at the moment, do not push them into a discussion. The trick is to raise open-ended questions involving more than a “yes” or “no” and move the discussion forward.
4. Present a handshake and make contact with the eye
The worldwide business greeting is handshakes. It is considered a good attribute to have a strong handshake. A faint one is a bad one.
Typically, first of all, the higher-ranking individual would give their hand, but if they do not, you can always offer yours. When you shake their hand and smile, ensure to make eye contact. All who avert their eyes are considered to lack faith and integrity.
5. Give handwritten, personalized Thank You notes
Sending out auto-confirmation and thanking you emails after consumers make an online purchase is perfect. However, it is ingenious and disrespectful to thank you by email if it is a large account or a long-standing professional relationship.
Write down a heartfelt thank you instead, and send this by snail mail. It always keeps you in the good books if you without fail make attempts to do this.
6. Show some interest in others
Showing engagement goes into basic politeness beyond business protocol, but it needs to be repeated: demonstrate you are genuinely engaged while talking to others. One should not play on the phone or computer, and say, “Excuse me for a moment, I am sorry,” if you do have to answer a call. Keep composite eye contact. People are going to remember how you leave them feeling, and no one wants to feel like they are being ignored.
7. Make sure to mind your mouth
It is a sure way to become notorious in the workplace by using vulgar words. In vulgar language, curse words and judgmental language are included. Professional etiquette needs you to be continually aware that you are around people you do not know on an individual level in a diverse setting. Talk as if there is always somebody from human resources listening. This will not only add you to their bad books but also make you lose friends.
8. Suitable Body Language
Another communication quality you must acquire before entering the job market is body language. Learn to show outstanding posture, which is one of the best ways to show integrity and professionalism. Avoid folding your arms when you talk to someone. It can appear off as standoffish or show a lack of confidence. Do not even slouch, and make sure you politely approach someone by looking at them squarely in the eye rather than at the ceiling, wall, or floor that may come off as disinterested or dismissive.
Always keep a positive attitude when communicating to everyone else and withdraw from being negative or immediately dismissing the thoughts of someone else. Having your opinion on a topic is good, but avoid engaging in an argument the first time you meet someone. In taking on new tasks that can come across as excited and eager to take on new challenges, it is also necessary to be optimistic. Positivity is also a desirable attribute that employers search for when recruiting new workers, which is a justification in and of itself if you want to look for a new job.
10. Show Empathy
This is indeed a tricky style of communication to achieve, but it is not too challenging once you understand the fundamentals.
Empathy expresses consideration and understanding of the needs or problems of others and is a perfect way to establish healthy relationships. The key is to consider where the line between feeling compassion and overstepping the boundaries of professional partnership can be drawn. Empathy is among the most under-looked forms of communication etiquettes that one can learn, but it is perhaps one of the most important communication skills if you execute it right.